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Privacy Policy

Last Updated: March 5, 2025

Dr. Tagy Online Store ("we," "us," "our," or the "Site") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you visit, interact with, or make a purchase through our website (www.drtagy.com) or use our services (collectively, the "Services"). By accessing or using our Services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms outlined here, please refrain from using the Services.

 

 

1. Information We Collect

We collect personal information in various ways, including when you interact with our Site, create an account, place an order, or communicate with us directly.

1.1 Personal Information You Provide

  • Contact Information: Name, email address, phone number, and postal address.

  • Order Information: Billing and shipping addresses, payment details, and order history.

  • Account Information: Username, password, and security details.

  • Customer Support Information: Any details you share when contacting us for support, including communications through our Site or email.

1.2 Automatic Information We Collect

We automatically collect certain technical information when you visit our Site, including:

  • Device Information: Type of device, browser type, and operating system.

  • Usage Data: Pages viewed, interactions with the Site, search terms used, and other browsing behaviors.

  • Cookies and Similar Technologies: Cookies, web beacons, and other tracking technologies are used to collect this data. You can control cookie settings through your browser.

1.3 Information from Third Parties

We may also collect information from third-party service providers or partners:

  • Payment Processors: Payment details like credit card information for order fulfillment.

  • Vendors and Service Providers: Companies that assist us with operations like payment processing, shipping, and customer support.

  • Marketing Partners: Information about your interactions with our advertisements.

 

 

2. How We Use Your Information

We use the information we collect for various purposes, including the following:

2.1 Providing Services

  • Processing orders, payments, and returns.

  • Managing your account and providing customer support.

  • Facilitating shipping and handling of returns/exchanges.

2.2 Marketing and Communication

  • Sending marketing communications (with your consent, if required by law).

  • Personalizing content and advertising on our Site and third-party websites.

  • Informing you about new products, special offers, or updates to our Services.

2.3 Security and Fraud Prevention

  • Monitoring and investigating potential fraud, illegal activities, or security breaches.

  • Protecting the integrity and security of the Site and your personal data.

2.4 Legal and Operational Compliance

  • Complying with applicable laws, regulations, and legal obligations.

  • Resolving disputes and enforcing our terms of service.

 

 

3. Cookies and Tracking Technologies

We use cookies and similar technologies (e.g., pixels, web beacons) to enhance user experience and gather usage data.

  • What Are Cookies? Cookies are small text files placed on your device that allow us to recognize you and remember your preferences.

  • Managing Cookies: You can control or disable cookies through your browser settings. However, doing so may affect the functionality of our Site and Services.

For more information on how Shopify (our eCommerce platform) uses cookies, please see their cookie policy: Shopify Cookies Policy.

 

 

4. How We Share Your Information

We do not sell your personal information. However, we may share your data in the following circumstances:

4.1 Service Providers and Business Partners

We may share your information with trusted third-party service providers, such as payment processors, shipping partners, and customer support services, to help us deliver our Services.

4.2 Legal and Regulatory Compliance

We may disclose your information when required by law, to respond to legal processes, or to protect our rights and the rights of others.

4.3 Business Transactions

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

4.4 With Your Consent

We may share your personal information with third parties when you consent to it, such as when using social media features or third-party apps integrated with our Site.

 

 

5. Your Rights

Depending on your location and applicable data protection laws, you may have certain rights regarding your personal information:

  • Right to Access/Know: You can request access to the personal data we hold about you and the purposes for its use.

  • Right to Correct: You can request that we update or correct any inaccuracies in your personal information.

  • Right to Delete: You can ask us to delete your personal data under certain conditions.

  • Right to Data Portability: You can request a copy of your personal data in a machine-readable format.

  • Right to Restrict Processing: You can ask us to limit the processing of your personal data in certain cases.

  • Right to Withdraw Consent: If we process your data based on consent, you can withdraw that consent at any time.

  • Right to Object to Marketing: You can opt out of receiving marketing communications at any time.

To exercise these rights, please contact us using the details provided below.

 

 

6. Security of Your Information

We implement reasonable administrative, technical, and physical security measures to protect your personal data. However, no security system is entirely secure, and we cannot guarantee the absolute security of your information.

 

 

7. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our contracts. Once your data is no longer required, we will securely delete or anonymize it.

 

 

8. International Data Transfers

Your personal data may be transferred to and stored in countries outside your country of residence, including countries that may not have data protection laws as stringent as those in your jurisdiction. If we transfer data outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place, such as the use of Standard Contractual Clauses.

 

 

9. Children’s Privacy

Our Services are not intended for children under 16 years of age. We do not knowingly collect personal data from children. If we learn that we have inadvertently collected personal information from a child under 16, we will take steps to delete such data.

 

 

10. Third-Party Links

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party sites. We encourage you to review their privacy policies before submitting any personal information.

 

 

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the updated policy on our Site and update the "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

 

 

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, or if you would like to exercise any of your rights, please contact us at:

  • Email: tagycosmat@gmail.com

  • Address: CUMHURİYET MAH GÜRPINAR CAD BÜYÜKÇEKMECE/İSTANBUL, ERESIN AVM, BLOK A, DAIRE 240, ISTANBUL, 34500, TR

 

 

13. Complaints

If you have any complaints regarding our privacy practices, please contact us directly. If you are not satisfied with our response, you may have the right to lodge a complaint with your local data protection authority.